Shelby, NC – Strategic Healthcare Programs (SHP) recently awarded Hospice Cleveland County the SHPBest
Superior Performer award for achieving an overall score that ranked in the top 20% in the SHP national CAHPS (Consumer Assessment for Healthcare Research and Quality) Hospice benchmark and scoring above the SHP national average for each CAHPS Hospice quality measure during the 2017 calendar year.
“We are proud to have hard-working, quality conscious organizations like yours as part of the SHP family. The dedication, compassion and care that you show to your patients is reflected in the feedback that has been provided by their caregivers via the CAHPS Hospice survey” said SHP President Rob Paulsson.
SHP is a leader in performance improvement for post-acute care providers. Their healthcare data analytics and benchmarking provide real-time, actionable performance metrics that drive daily decisions. Since 1996, SHP has helped organizations nationwide, from small rural entities to public companies, raise the bar for healthcare performance.
Two decades ago they pioneered real-time performance measurement in healthcare at a time when there was little recognition of the power and value that data and benchmarking could bring. Today, their customers use their real-time data paired with insights and benchmarking to make better decisions and focus their training and improvement efforts.
They now serve almost 6,000 healthcare providers in many venues of post-acute care by delivering the information and insights they need to better manage clinical, operational and financial performance, stay compliant, and follow best practices every day.
Hospice Cleveland County exists to provide high quality skilled compassionate care and support for individuals with a lifelimiting illness, their families, and the community, regardless of their ability to pay. As an organization that values people, we will strive to live this mission by believing in the following: human dignity, compassion, dedication, integrity, stewardship, leadership, service and excellence. A continuous effort to improve our service to our community is our primary goal. If you would like to know more about Hospice Cleveland County, please visit our website at www.hospicecares.cc or contact us at 704-487-4677.